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Meetthe team

Jon Webster

Owner

Jon has seen every aspect of estate agency, from Junior Negotiator to Branch Manager with the largest corporate estate agency in the UK. Sales Director of an independent high street agency and Territory Owner of a National On-Line Estate Agents.

Having seen the heavily targeted side of the industry, it has become clear to Jon that the emphasis is always on OFFICE TARGETS and NOT the client experience.  Money before client in other words!  Complete will change that.

Jon has been at the top of his industry for over twenty years and has been watching the development of internet based estate agents since 2004.

Heading up Complete, Jon brings with him an abundance of industry knowledge with an unrivalled enthusiasm for customer service and satisfaction.  Now, Jon will drive Complete to be the agent of choice within the local area – not because of the money that his clients will save, but because of the professional service that his clients receive!

Outside of work – Jon lives with his partner Louise in Corsham and has two wonderful children.  He is an avid rugby supporter, lover of music as well as being a martial arts enthusiast.

Louise Hedges

Louise lives and works in Corsham and has spent her whole career working within customer focused industries. Louise moved to Wiltshire 10 years ago and as a local business owner Louise describes herself as “privileged” to have met and become part of such a diverse and truly unique community.
Outside of work, Louise lives with her partner Jon and is a mother to three fantastic children. Like Jon, Louise enjoys the times when both families are together and loves spending time with them. She is really looking forward to working in a customer focused industry and creating new relationships within the community once again.

Lucy Plummer-Hill

Lucy is a freelance copywriter living in Frome who knows Somerset and Wiltshire like the back of her hand. She’s also had experience working within estate agency, and now writes for publications on all topics, including the property market. When she’s not working with Complete and words in general, Lucy enjoys spending time with her family and dog, and is a keen cook!