Meet… the team
Jon has seen every aspect of estate agency, from Junior Negotiator to Branch Manager with the largest corporate estate agency in the UK. Sales Director of an independent high street agency and Territory Owner of a National On-Line Estate Agents.
Having seen the heavily targeted side of the industry, it has become clear to Jon that the emphasis is always on OFFICE TARGETS and NOT the client experience. Money before client in other words! Complete will change that.
Jon has been at the top of his industry for over twenty years and has been watching the development of internet based estate agents since 2004.
Heading up Complete, Jon brings with him an abundance of industry knowledge with an unrivalled enthusiasm for customer service and satisfaction. Now, Jon will drive Complete to be the agent of choice within the local area – not because of the money that his clients will save, but because of the professional service that his clients receive!
Outside of work – Jon lives with his partner Louise in Corsham and has two wonderful children. He is an avid rugby supporter, lover of music as well as being a martial arts enthusiast.
Louise lives and works in Corsham and has spent her whole career working within customer focused industries. Louise moved to Wiltshire 10 years ago and as a local business owner Louise describes herself as “privileged” to have met and become part of such a diverse and truly unique community.
Outside of work, Louise lives with her partner Jon and is a mother to three fantastic children. Like Jon, Louise enjoys the times when both families are together and loves spending time with them. She is really looking forward to working in a customer focused industry and creating new relationships within the community once again.
My career began in Barclays Bank gaining years of valuable finance experience before joining. The Wesleyan as a fully qualified Financial Advisor. During my years here, I also majored on mortgages as well as full Financial Planning and investment’s.
I specialise in developing businesses within the commerce world and truly believe that the very best way to grow your business is with happy satisfied customers. Having been involved in estate agency for some years, I am thrilled to be at the forefront with Complete as the estate agency industry evolves.
Jack previously worked for a successful estate agency as a Sales Negotiator. Within his role, he experienced many different aspects of the industry and enjoys the customer interaction and helping people to move home.
Working in our Stevenage division, Jack brings a wealth of local knowledge being born and raised in and around the area. Jack is keen to evolve and progress, particularly as the industry is making positive changes and he believes that Complete will lead the way helping clients wherever possible.
Outside of work – As an enthusiast of music Jack is in a band that also plays locally as well as all around Hertfordshire, so you may even recognise him!
Lucy is a freelance copywriter living in Frome who knows Somerset and Wiltshire like the back of her hand. She’s also had experience working within estate agency, and now writes for publications on all topics, including the property market. When she’s not working with Complete and words in general, Lucy enjoys spending time with her family and dog, and is a keen cook!